Support

Something burning?

Most answers are below. If yours isn't, write to us. A person reads every message.

Email support

Cancel or change your plan

Subscriptions are billed by Apple, so they're managed on your device.

Yolko › Settings › Yolko+ › Manage subscription

Restore a purchase

New phone, or reinstalled the app? Sign in with the same account, then restore.

Yolko › Settings › Yolko+ › Restore purchases

Delete your account

This removes your account, recipes, plans, groceries, photos and profile from our servers.

Yolko › Settings › Account › Delete account

Saving and cooking

Yolko isn't in my share sheet

Scroll to the end of the row of apps in the share sheet, tap More, then turn Yolko on. Drag it to the top so it's always one tap away.

A recipe came back with missing amounts

Some posts never say how much. Yolko suggests an amount and marks it as a guess. Open the recipe, tap the estimates banner, and keep, change or clear each one.

Voice control says “Voice paused”

Yolko pauses listening when speech recognition keeps failing, for example when the microphone is in use by a call. Check that Yolko has Microphone and Speech Recognition permission in your iPhone's Settings, then reopen cook mode.

My timer didn't ring

Timers ring through notifications. Check that notifications are on for Yolko and that a Focus mode isn't silencing them.

For creators

Your recipe, your name on it.

People cook from your posts in Yolko. Here's what that means for you.

  • Always credited. Every recipe saved from your post shows your handle and links to the original.
  • Your video stays yours. Yolko stores the link, the caption and the recipe text. Never the video.
  • Ranked on real cooking. Head Chef, Sous Chef and Line Cook go to the creators people saved and cooked from most that week.
  • You can opt out. Ask us and we'll take your recipes out of Community.
Request removal or ask a question